Luxe & Charme blends luxury with bohemian spirit, offering handcrafted vegan bags made by skilled artisans in India. Each bag is designed to carry your story with timeless elegance, soulful charm, and ethical craftsmanship.

Yes! All Luxe & Charme bags are 100% vegan, cruelty-free, ethically sourced, and environmentally conscious.

We offer free shipping on all orders above $100 USD. Shipping rates may apply for certain remote regions.

Orders are dispatched within 1-3 business days. Delivery typically takes 2-5 business days.

Occasionally, international orders may incur customs or duty charges, which are the responsibility of the customer. These charges are usually due prior to delivery. Luxe & Charme does not cover these fees.

Yes! Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

Contact our support team immediately. We can help replace lost or stolen packages, but you’ll need to file a claim with the carrier and/or local law enforcement.

We strive to fill orders as soon as they are placed, so cancellations cannot always be guaranteed. Contact support as soon as possible and we’ll do our best to help.

Returns are accepted within 30 days of receipt. Items must be unused, undamaged, with original tags, and returned in original packaging. Returns outside this window cannot be accepted.

Clearance items, Final Sale items, personalized letters, and gift cards are not eligible for returns or exchanges.

Please email support@luxeandcharme.com with the following details:

• Your Order ID
• The email ID used during order placement
• Product name(s) you wish to return or exchange
  

Our customer care team will review your request and get back to you within 48 hours with further instructions.

Once your return is received, we process refunds within 5-7 business days. Your financial institution may take an additional 3-5 business days to reflect the credit.

Email support@luxeandcharme.com with your order ID and product details. Our team will guide you on the next steps.

Each bag is crafted with care. To maintain its quality, avoid overloading, keep away from moisture, and clean gently with a soft cloth. Specific care instructions may vary by material.

Yes! All bags are handmade by skilled artisans in India, supporting traditional craftsmanship and ethical working conditions.